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From Clients Who Know

"XBS provides an intimate level of payment processing knowledge that results in a superior service level right down to the minute details for our retail electronics businesses and e-commerce presence."

"Robb and his company guarantee rapid delivery of our money that comes from customers who pay with credit cards - and for us, that's nearly all of them."

SnapAV - Scott Anstrom (Controller) 

"With two restaurant locations and a busy catering service in Nashville, we need an effortless credit and debit card processing system to ensure cash flow, and costs reflective of a markedly competitive industry - XBS provides this."

"We know we can call Dave for anything from an immediate cash advance to questions about gift cards - he's responsive, professional and as fair a representative of the credit card processing industry that we've ever met."

The Copper Kettle  Jon and Lana - Owners

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The PCI DSS SAQ - Is it Costing You?

Card Data Security and Monthly Merchant Fees - a Direct Connection

Save by protecting card dataIf you are a credit or debit card processing merchant you should know - PCI DSS compliance and verification, and the SAQ or Self Assessment Questionaire, is an annual requirement.  Those merchants who forget to reverify will typically pay their payment processor non compliance fees monthly - IN ADDITION to their standard monthly PCI DSS fee.  As we review statements here at XBS Global, we are seeing monthly non compliance fees that range anywhere from $10 to $50.  I suspect there are merchants paying more.

The Payment Card Industry (PCI) Self Assessent Questionnaire (SAQ) has caused a lot of angst for merchants attempting to keep up with PCI DSS (Payment Card Industry Data Security Standards). The standards are proving to be a moving target and the SAQ an exercise in frustration.  For the most recent information and updates merchants should definitely turn to the PCI Security Standards Council.

Card data security will not be going away.  Card data references any personally identifiable data associated with the cardholder such as account numbers, social security numbers, even names, addresses, expiration dates, etc.  The Sony breach in April 2011 was staggering and sobering, as was the May 2011 breach at Michael's stores nationwide (under investiation by the US Secret Service!). 

For the vast number of merchants who feel they are being squeezed by credit card processing fees - here is one you can eliminate.  If you need assistance with the SAQ -call your payment processor but for pete's sake - complete it EVERY YEAR.

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